Privacy Policy
All customer information will be shared with Facebook for the purpose of advertisement.
Thank you for visiting dailylifeforever52.in The Company, (herein referred to as “We”) appreciates the importance of The Customer’s, (referred herein to as “You/Your”) trust. This Privacy Policy describes the types of personal and non-personal information we collect on the Site, how we use such information and to whom and under what circumstances we may disclose it. By accessing the Site on any computer, mobile phone, tablet, or other device (herein collectively referred to as,”Device”), you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the site.
We reserve the right to modify this Privacy Policy at any time. If we decide to change any of the clause in this Privacy Policy, we will post those changes on our Site. We therefore encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.
Collection of Information
You may visit and browse the Sites without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from us.
Personal Information
This notice applies to all information collected or submitted on the Forever52 website. On some pages, you can order products, make requests, and register to receive materials.
Information we collect Automatically
Forever52 collects personally identifiable information from our users at several different points on our websites, https://www.dailylifeforever52.in/ If you purchase online shopping cart services or other products or services from Forever52, we request personally identifiable information from you, including contact information, such as name, email, and shipping address, as well as financial information, such as credit card number and expiration date.
Use of Information
If we have trouble processing an order, we will use this personally identifiable information to contact you. We may also use this personally identifiable information to communicate with you for several other reasons. We may use your email to send you newsletters and updates. Forever52 is the sole owner of the personally identifiable information related to individuals, companies, or entities purchasing services or products from us.
Disclosure information
We will occasionally send you communications on products, services, special deals, promotions, and news at Forever52. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out" below.
Access to your personal information
We will send you service-related announcements on rare occasions when it is necessary to do so, for instance, if our service is temporarily suspended for maintenance. You may not opt-out of these communications, which are not promotional. If you do not wish to receive them, you have the option to cancel your account.
Security
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your signup. We will also communicate with you in response to your inquiries, provide the services you request, invoice you, and manage your account. We will communicate with you by email, telephone, or mail.
Interest based Advertising
We use your personally identifiable information to provide shopping cart services. You enter information, some of which is personally identifiable information, in the Forever52 cart configuration form which instructs us on how to process orders you receive on your website. Such information includes the name of your website, contact information for sending orders, contact information for technical issues, shipping parameters, tax guidelines, Shopper checkout, and payment options.
CUSTOMER GRIEVANCE REDRESSAL POLICY
Forever52 (Distributed by Future Makeup)
1. Background
Customer satisfaction is a core focus area and an integral part of Forever52’s business philosophy. We strongly believe that delivering positive customer experience isessential to building trust, long-term relationships, and sustainable growth.
Forever52, along with its PARENT COMPANY Future Makeup INDIA PRIVATE LIMITED, is committed to maintaining high standards of customer service and transparency. This Customer Grievance Redressal Policy outlines the framework for addressing customer queries, complaints, and grievances in a timely and effective manner.
2. Objective
The objective of this Grievance Redressal Policy is to provide a clear framework to:
● Ensure timely, fair, and effective resolution of customer issues
● Inform customers about the
channels available to raise queries or grievances
● Provide a structured escalation mechanism when customers are not satisfied with the initial response
3. Principles Governing the Grievance Policy
The grievance redressal process at Forever52 is governed by the following
principles:
● Customers shall be treated fairly, respectfully, and courteously at all times
● All customer concerns will be acknowledged and addressed within a reasonable time frame
● Resolutions provided will be transparent, effective, and satisfactory wherever possible
● Customers will be informed of escalation options if they are not satisfied with the resolution
4. Customer Support
Customers may reach out to Forever52 Customer Support through the following channels:
care@forever52.in
Customer Care:
📞18008892052
🕘 Working Hours: Monday to SATURDAY 9:30 am – 6:00pm
Online Support:
Customers may also reach us through our official website or social media platforms.
Each grievance or complaint logged will be assigned a reference number to help customers track the status of their request.
5. Important Information (Need to Know)
● Forever52 and Future Makeup
DO NOT solicit confidential information such as OTPs, CVV, PINs, card details, or bank account information via calls, emails, messages, or social media.
● We do not contact
customers offering prizes, discounts, refunds, or free gifts in exchange for
personal or payment details.
● Customers are advised to remain vigilant against fraud attempts such as phishing calls, fake emails, or impersonation.
● Forever52 shall not be
liable for any loss or damage incurred if customers voluntarily share
sensitive or financial information with unauthorized individuals.
